Once we've shipped your order, you'll receive a confirmation email with a tracking number. If there is an issue with the delivery of your order, please contact the carrier to launch an investigation. If the carrier has confirmed delivery, but you still haven't received the order, refunds or replacements are handled by the carrier.
What is the Skiin shipping policy?
Still have questions?
Our support team is ready to help you with any questions about your Skiin products.