New! Four Ways You Can Use Skiin to Improve Your Cardiovascular Health. Read More
New! Four Ways You Can Use Skiin to Improve Your Cardiovascular Health. Read More
How Symptom Logging with Skiin Leads to Preventative, Personalized Cardiovascular Care. Read More
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Support Category: Troubleshooting

Troubleshooting

Identify solutions and step-by-step assistance for resolving any technical issues you encounter with Skiin products.

The wrong Pod is connected to my app. How can I connect the correct Pod?

Having trouble with connectivity? Here are some likely causes.

Do I have to always keep my phone near me?

My Skiin Pod loses charge very quickly. What should I do?

I just got my Pod. But I don’t see any lights and cannot pair.

My Skiin Pod is not being detected by my app. What should I do?

Why does the App show “No Pod detected” when the Pod is in the garment dock?

I am getting a No Signal from my garment in the App.

How do I reset the Skiin Pod to default settings?

How can I differentiate my Pod from the Pods of my family members?

I’m missing data from certain time periods. What’s causing this?

My Skiin Pod is not charging. What should I do?

My Skiin Pod is not pairing with the Skiin Connected Life App.

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