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Support Article: Having trouble with connectivity? Here are some likely causes.

Having trouble with connectivity? Here are some likely causes.

1. The underwear band has flipped on your waist.

Ensure that the garment band is sitting flat on your body throughout the day.

 

2. Your skin may be dry.

Moisture improves skin readability. So apply moisturizer where your skin is in contact with the garment band.

 

3. You’re moving too much

Rigorous movement may affect the signal – try taking a break and see if the connection is restored.

 

4. Disabled location settings on Android:

If you have an android phone, ensure that you have enabled all location permissions.

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